Shipping policy

Shipping Costs We offer free standard shipping on all orders.

Processing Time Orders are typically processed within 1–2 business days.

Estimated Delivery Times 6–11 business days.

Delivery times are estimates and may vary due to carrier capacity, seasonal peak periods, weather conditions, or customs clearance.

Order Tracking Once your package is on its way, you'll receive a tracking link via email. In some cases, tracking may not be activated immediately by the carrier — the link will become available as soon as it's updated on their end.

Address Changes Please double-check your delivery address carefully. Address changes are only possible before the order has been shipped.

Split Shipments In some cases, your order may arrive in multiple packages.

Lost or Delayed Shipments If your tracking status hasn't updated for an extended period, or shows as "delivered" but you haven't received your package, please contact us at info@kalestis.com and we'll help resolve the issue.

Contact For any shipping-related questions, feel free to email us at info@kalestis.com.